OP
OP
- Thread starter
- #41
Congrats on getting your LC back!
Horrible noise when vehicle is stopped
- Thread starter juuuiiiice
- Start date
Thanks for sharing your transmission issue. I really appreciate people sharing their experiences with this vehicle. They are all so new and I guess we are all on the bleeding edge of this new design. Truth be told, I have been a Tundra guy for the last 22 years. I have recently jumped into the Land Cruiser world when I purchased a 2025 LCLC in September. Good Luck juuuiiiice!
What would you have done had the warranty run out and you had to come out of pocket on this repair?
That bill is akin to a retail medical/hospital bill. The amount insurance companies actually pay is significantly lower.
An auto manufacturer, is in akin to an insurance company while the vehicle is under warranty as they pay the dealer directly for services.
Additionally, had the warranty expired and the issue had become well-known, the manufacturer will/may provide assistance with resolving the matter.
Porsche had the well-known issue of Rear Main Seal failure which caused the Intermediate Shaft to fail as well in the 997.1 series of the 911 (2005-2008). Porsche frequently assisted the consumer with this issue as long as there was no significant abuse of the vehicle/heavy tracking.
Oh is that right? I have never heard that before. Fascinating.
So what would you say the actual repair bill would have been had you been paying Toyota for this service out of warranty?
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It would still be significantly high given the assumed lack of OEM parts combined with the fact it assumably is a several hour job.
It would not be an issue I would want to have to deal with and write a check for. It's like putting a new engine in a car or repairing something on a vehicle that should have worked flawlessly to begin with. It is not something you would want to disclose even after you personally had to pay for it.
This is why manufacturer buy-back vehicles are branded as such on the Title. The vehicles have been repaired properly by the manufacturer and will likely perform flawlessly. However, State Laws mandate the Title branding.
It's kind of like a woman who may be a great looking & wonderful woman with a great personality, however, as Judge Smails says, has a certain "zest for life." She is not one you would want to have a long-standing relation with....
3400 miles, no idea if the new tranny was updated in any way
Not that quick. The dealer had my LC for about a month before the transmission arrived. Drove it home today and I'm glad to have my rig back but also have this gnawing thought in the back of my mind that it could happen again after warranty is up. Time will tell.
OP
OP
- Thread starter
- #50
Received this from Toyota Brand Engagement yesterday. There's a light at the end of the tunnel!
Also, a little insight into the scope of this transmission problem. When I was at the dealership the other day getting a new rental (traded the Highlander for a SR5 Tacoma) I saw this on the computer screen regarding my case:
Not sure how to make sense of this. My knee-jerk reaction is that 68 transmissions seems like a lot.
Also, a little insight into the scope of this transmission problem. When I was at the dealership the other day getting a new rental (traded the Highlander for a SR5 Tacoma) I saw this on the computer screen regarding my case:
Not sure how to make sense of this. My knee-jerk reaction is that 68 transmissions seems like a lot.
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Good news! Hope the end of your trouble is near.
Dealers actually lose money on warranty repairs.
When you pay for a repair, you get charged MSRP (which are as much as 30-40% higher than wholesale) for parts and a standard fixed-rate labor charges established by the manufacturer, and the dealer can charge you additional labor if the work requires extra time due to modifications you have done to the car or rust, for example.
When the manufacturer pays for a repair, the dealer gets reimbursed for the parts at wholesale prices (so zero profit), and usually reduced fixed-rate labor. Dealers (and mechanics) hate warranty repairs.
Considering over 200k new tacomas and land cruisers sold with the same transmission, 68 ordered transmissions would mean failure rate of 1 every 3000 which I'm not sure if it qualifies as defect requiring attention.
There is one BIG difference between the hybrid and the non-hybrid transmission. The hybrid transmission has an electric fluid pump (in additional to conventional mechanical one) and the non-hybrid doesn't. The electric pump is necessary to engage the K0 clutch when the vehicle is stationary. The vast majority of Tacomas and 4Runners sold have been non-hybrid versions, so the number of hybrid transmissions in service is much smaller than non-hybrids.
And what part has been failing in these transmissions? The electric pump, LOL. So safe to say that the vast majority if not all of the transmission failures have been in the hybrids.
WookieBait
Active member
Nice, there was another transmission failure that claimed similar numbers a few months ago and no one believed them. Here's the proof that it's more of a widespread issue. Forums is a pretty small amount of people. The blinders that some are wearing about this issue is quite annoying. Unable to admit there's a problem brewing with these transmissions. I can only hope Toyota finds a permanent fix and a TSB get put out soon.
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WookieBait
Active member
Your math is flawed, that's 68, right now. Not ever.
They are also not the same transmission, they have different part numbers between the non hybrid and 2wd models.
Where’s that “proof” you mention?
That suggests Ontario has 68 backorders, not likely touching on US market or other Canadian provinces.
Without getting emotional, I think there is enough circumstantial evidence that the transmission problem is real.
1) It's the second most frequently reported issue after the brake squel on this forum, FB and Reddit. I haven't seen any other recurrent problems being reported.
2) Toyota is pretty good at managing their spare parts inventory. Typical wait time for a transmission is 3 to 5 business days, depending on how close you live to a regional distribution center. The fact that transmissions are on backorder with 4-6 weeks waiting time means that the demand is higher than anticipated. I called my friendly service advisor whom I have worked with for years he confirmed that. The only other transmission on backorder is the UA80 which is known for its problems (there are two class action lawsuits specifically related to this transmission).
Now, we don't know if the failure rate is 0.1% or 1% or something else. But is higher than any other serious mechanical problem with the LC.
1) It's the second most frequently reported issue after the brake squel on this forum, FB and Reddit. I haven't seen any other recurrent problems being reported.
2) Toyota is pretty good at managing their spare parts inventory. Typical wait time for a transmission is 3 to 5 business days, depending on how close you live to a regional distribution center. The fact that transmissions are on backorder with 4-6 weeks waiting time means that the demand is higher than anticipated. I called my friendly service advisor whom I have worked with for years he confirmed that. The only other transmission on backorder is the UA80 which is known for its problems (there are two class action lawsuits specifically related to this transmission).
Now, we don't know if the failure rate is 0.1% or 1% or something else. But is higher than any other serious mechanical problem with the LC.
OP
OP
- Thread starter
- #60
The dealership that is doing my repair is in New Hampshire. I’m not sure why the order came from Ontario. Maybe it’s a parts hub.
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