Part it out. JK
Leather Seat Crease
- Thread starter supernova
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- #22
I was a toyota fan boy. I still have a 2001 toyota sequoia sr5 (my daily driver) with 300K miles and still going strong. But after spending 70K on a car and having these issues just pisses you off (not talking about tech stuff, as that can be updated).
Just not sure about the quality of the new toyotas now.
I would buy a GX but its front end is horrendous.
- Oct 15, 2024
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- '24 J250 FE, '88 J62, '24 BMW R 1250 GS, '24 Ducati Streetfighter V4S, '21 BMW RnineT
FWIW, I had lots of issues with CarPlay in both of my prior vehicles, each a late model BMW. Sold both after two years of ownership and now have this, which I cannot imagine selling.
WOW, sounds like what you really need is a good Enema...Live in Illinois?? There is a bandit there. I saved that one for post #100
Leather is REALLY easy to take care of.
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- #25
Not sure what you are trying to say without even understanding the issue.
But after looking at your responses on other unrelated threads, it seems like you like to interject and provide your "expert" opinion on everything and get argumentative.
I will pass on any new conversations that your are a part off or maybe ignore those threads.
- Oct 15, 2024
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- '24 J250 FE, '88 J62, '24 BMW R 1250 GS, '24 Ducati Streetfighter V4S, '21 BMW RnineT
Don’t want to be a Karen, but we are on a great forum with our terrific new LC’s. I’m going to presume good intentions for folks, but the pointless snark that arises sometimes proves me wrong and is equally unhelpful and ridiculous. So much to say on this but try the effing Golden Rule. If you can’t weigh in helpfully without denigrating someone else then STFU and get off the forum. Most people here are and want to be helpful and that’s what this is for. Social media is there for the a-holes that need to be a-holes.
I recommend Katzkins. Replaced my cheesy "Premium" seats back in April 2025. Katzskins has a bevy of recommended installers. Locals around Kalispell did not want to mess with it. I used one of the recommended installers in Helena, MT, for my 1 day install. They knew what they were doing and were quite professional.
You can easily “ignore “ a forum member altogether. Click on their signature, their info pops up and at the bottom you can select “follow, ignore, start conversation “, it works well.
Love my Katzkin covers. 1+ year on with no issues.
Interestingly, Android Auto works fine on my G20 BMW M340i (daily driver) after an update to Android Auto a while ago now.
I have always found BMW tech to be pretty solid and generally updates are released at an expected pace.
Toyota may never release a software update or only every few years.
I check weekly in GTS+ and to date there are no new infotainment calibrations (firmware updates) for my '24 LC as an example.
Compared to last week where BMW released via OTA its third update of the year, which notes improved BMW Driving Assistance Professional package (BMW speak for adaptive cruise control and lane tracing, plus handsfree driving under certain conditions).
With that said, I genuinely like my LC way more than I ever imagined, I find myself choosing to drive it even when I don't need the extra space or capabilities that it has, it is a pleasure to spend time in.
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- #32
Just bringing this thread back to life as I am going back and forth and the dealer said that (after they performed repair) its normal wear and tear on the leather at 2900 miles. Is it possible for a few folks here to just put their front driver side picture here and miles. So I can prove it to the dealer that they are at fault.
If you are going to troll and say its normal for leather to wrinkle like that in under 3K miles then please post some pics
If you are going to troll and say its normal for leather to wrinkle like that in under 3K miles then please post some pics
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I still think an upholstery shop can massage that for you so the foam better conforms to the leather for not a lot of $$
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- #34
agree, but the dealer is saying that accept it as it is "its just normal" . So not sure why the dealer is not willing to fix it.
Knowing what you know, choosing that path (repeated visits to the dealership that doesn’t want to throw additional time/money at the issue) is likely going to result in frustration.
I have been there with a different manufacturer. In my case it wasn’t seat materials that was the issue, it was a panoramic sunroof leak, dissolving headliner and mushrooms and mold growing in the rear carpet of a three month old vehicle. In addressing the leak, the dealership did so much more damage to other portions of the vehicle it was unbelievable. It got to a point where they weren’t going to touch what they damaged no way/no how, not that I would have trusted them to based on the quality of work they were doing there. The manufacturer wanted no part of the problem, and neither did other dealers. There was so much else going wrong with that vehicle, it resulted in about 18 months of rage for me. The dealer eventually bought the vehicle back (tip: I lost money) and I moved on. The dealership and brand experience wasn’t worth the hassle or the rage.
The issues with the vehicle I am mentioning were far worse than your poorly fitting seat upholstery when the dealer replaced your seat bottom, and if it were me I’d skip the aggravation and just have someone who specializes in upholstery tweak that for you so you can enjoy your vehicle again and not be upset when you look at it. I bet it will take less than an hour.
Dealerships have partspersons, mechanics, electronic techs, lube guys, may have bodymen and painters, but for upholstery matters it probably just goes to one of the above who may or may not be good at it.
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- #36
thanks basicxj for the detailed response and I pretty much agree with everything you said.
But
1) I have offered Toyota that I will pay up to 300 dollars off my own pocket to get it fixed by me taking it to upholstery shop myself but Toyota say, it will void the warranty
2) I have told the dealer that I will pay the dealer 300 from my pocket to fix it (by them contracting experts), but the dealer says it will void the warranty.
3) The dealers is challenging the consumers intelligence and claiming it is normal..... This is where the war starts.
There is no way that the dealership should have taken up a task to perform upholstery on vehicle that they are not geared up for nor do they have the expertise and now challenging the consumer who has clear evidence of before and after and telling a consumer "its normal"
We'd call that "the brush off." The longer the conversation continues, the more philosophically opposed both sides are going to become.
As far as "voiding the warranty" goes, tell that to Toyota dealers that farm out leather seat installs in brand new Land Cruiser 1958's to upholstery shops. I had someone at the dealership mention doing an oil change on our Land Cruiser at home could void the warranty. I'm of the opinion that what they don't know won't hurt them- I have done one, and am about to do a second. I've been changing oil for longer than their techs have been alive, and I know I am going to be careful. There is a Toyota filter on there, and the crank case is full of Toyota 0W20 synthetic. "What? My oil should be dirtier than it is at the 16,000 km scheduled service? Prove it!"
I could see skipping the regular service and not using an authorized facility to do one causing warranty issues, but I am talking about extra oil changes not called for by Toyota. I plan to do two for every one they perform. Oil/filter is much cheaper than post warranty engine work.It sounds like you aren't meshing with that service department. I'd sort it yourself, and start again at another dealership going forwards. Lord knows there is a lot to like about these Land Cruisers, and I wouldn't wast time and emotion continuing to deal with the one you are and let them dampen the ownership experience for you. I doubt they'll forward a dossier on your conversations to other dealerships in the vicinity.
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How To Get Wrinkles Out Of Leather
Learn how to get wrinkles out of leather, how to fix and prevent it, plus when to replace your seats – featuring expert tips from The Seat Shop.
www.theseatshop.com
- Thread starter
- #39
I actually told the service manager that "you get these upholstery folks off and on to install leather on 1958's for you to upsell, so I will pay 300 to them to fix mine".We'd call that "the brush off." The longer the conversation continues, the more philosophically opposed both sides are going to become.
As far as "voiding the warranty" goes, tell that to Toyota dealers that farm out leather seat installs in brand new Land Cruiser 1958's to upholstery shops. I had someone at the dealership mention doing an oil change on our Land Cruiser at home could void the warranty. I'm of the opinion that what they don't know won't hurt them- I have done one, and am about to do a second. I've been changing oil for longer than their techs have been alive, and I know I am going to be careful. There is a Toyota filter on there, and the crank case is full of Toyota 0W20 synthetic. "What? My oil should be dirtier than it is at the 16,000 km scheduled service? Prove it!"
It sounds like you aren't meshing with that service department. I'd sort it yourself, and start again at another dealership going forwards. Lord knows there is a lot to like about these Land Cruisers, and I wouldn't wast time and emotion continuing to deal with the one you are and let them dampen the ownership experience for you. I doubt they'll forward a dossier on your conversations to other dealerships in the vicinity.
I believe the issue is that the dealership is not willing to admit their shoddy work. The folks at toyota who I am talking to, who have all the evidence agree with me ( or they say) but claim that "our dealership are our eyes and ears".
...so you can argue with them some more and not make headway, or you can get the puckered leather fixed on your own and leave them out of it. It may cost less than $300.
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