You're sooo lucky! Congrats.
Brakes Squeal
- Thread starter bgeorger
- Start date
Let us know if the squealing come back..Exactly the same for me - all day, every day, every time I reverse. FWIW, here in Calgary, Canada my dealer (who told me I was the first case they'd heard of squeaky brakes) has ordered in new front pads and rotors, which have now arrived and are being installed next week under warranty.
I'm not counting my chickens just yet. Let's see if it's a permanent fix.
Same here. Those saying it is likely to just go away I think are kidding themselves.
I raised quite a stink when they refused to fix it again. They asked me to leave overnight last night and are going to take video of it to send to Toyota Corporate. Manager said they are seeing this on LC and brand new 4 runners. Another LC owner was there for exact same thing.
Anyhow Will report if the video changes anything. Otherwise I’ll take it to an independent mechanic to replace the pads and pay out of pocket.
I believe the pads, due to the compound used, are creating a nap - a backwards direction of the lie of the brake pad fibres from primarily forward braking, and is why the squeaking is in reverse, and only really at light brake pressure. The other day I was off road and had to back up about 100 feet down a trail. When I started in a forward motion, when braking lightly, they started squealing just like in reverse. As soon as I braked a bit harder, it stopped. Same is true reversing at higher speed (ie. higher braking pressure). No squealing. Exactly why so many are experiencing it backing out of the garage - no one backs out quickly.
Just my theory.
Just my theory.
Here’s the video that was just sent to Toyota corporate on top of what the service manager had already sent. Let’s see what they do….
Just had this happen to me last Sunday. Backing up from the garage and I heard the noise. Didn’t wash the car and only have 500 miles.
Brought my LC in this morning for my 10K service. Service rep immediately acknowledged that the brake noise in reverse is a well-known problem, noted it on my service record, as well as my issue with using remote start on the Toyota app disabling Carplay ( I have to reboot the main screen by holding the volume button in till it reboots and then reboot my phone to get it to work) which I know some others here have posted.
She was friendly, acknowledged the issues, and I think the rest is in the hands of Toyota corporate. Maybe they just don't have enough parts to service all the LCs that would be impacted and that's why corporate doesn't acknowledge it.
Meanwhile, I have gained huge skills driving backward up my 150 ft long driveway and backing into my old-school narrow 2 car garage each evening so that I don't have to back out early am and wake the entire St. Louis metro area.
My service manager confirmed the parts, i.e. the new part # rear pads and potentially rear rotors are in stock at the dealership dealership. The problem is Toyota does not want to pay for them until they’ve completed multiple rounds of documenting the problem. I asked the service manger Toyota thinks this is a good use of people’s time as this is the fifth service call over replacing one axle’s worth of brake pads. He said no he thinks it is ridiculous, but Toyota has a new protocol where they demand that service advisors document the problem very thoroughly before they will agree to pay for anything. He did not feel that was a good use of peoples time either especially when it seems to be an issue every single one that came off the line and Toyota has issued new replacement parts.
Good news! Toyota has agreed to replace the brake pads with the ones that eliminate the brake squeal under warranty. Hopefully they reimburse the dealer the 5 inspections across 4 service visits it costs to get to that point. I would imagine those costs far exceed swapping pads on 1 axle. Sheesh!
PS Everyone's attitude seemed to change when they saw and heard that video. They probably don't want videos like that out there floating around. I'd recommend you all take a video with good sound of the issue and show that to Toyota brand engagement. Talking to them was a total waste of time until I starting circulating the video and everything changed.
Parts different pads and maybe replacement rotors are available per my manager, Toyota seems really resistant to paying for it. Recommend you take a video and send it in. Sending a video out changed.
I bought my 24 Land Cruiser in Dec 24. It has approx 8,000 miles. I have had it back to the dealer 6 times regarding the brake squeal issues. They have replaced parts, to include brake pads and rotors, but problem remains. The dealership has complained to Toyota but as of yet Toyota has not done anything to assist the dealer. Dealer insists Toyota is working on the issue but I'm not holding my breath at this point. I love the vehicle but hate the noise and stares when I'm baking up and applying the brakes.
Now they are saying the rotors are requiring resurfacing, but Toyota is telling them not to replace them. As you can imagine this is very frustrating as resurfacing typically indicates a damaged rotor and that is something you would often readily see a thorough prior brake inspection. When I pushed back, they said oh the rotors are fine, but we still need to resurface them as its normal to resurface rotors every time we do a brake job and that doesn't affect their longevity or braking performance in any way. Sheesh.
- Feb 13, 2024
- 130
- Media
- 29
- 155
- Vehicles
- 2025 Land Cruiser Premium Wind Chill Pearl, 2024 Jeep Wrangler 4xe
I've got the same issue... Every morning backing out of my driveway the brakes make horrible noise. I've been trying to avoid using brakes when backing out so they don't wake the neighborhood, but that means I'm driving much faster in reverse and braking hard at the end.
I guess I have to choose between safety or noise. Wish Toyota would address this.
I guess I have to choose between safety or noise. Wish Toyota would address this.
Resurfacing rotors used to be a standard procedure when brake pads were changed. With modern shop labor costs, rotors are typically replaced instead of resurfaced. I think that's why the Lexus LX/GX brake service TSB includes replacing the rotors along with the pads.
Really???
Ok so here is what they did including what I think are part numbers. Note they also installed the “shim kit, anti squea”
They never mentioned this to me. I believe this is similar to the shim kit in the TSB on the GX550. Also included photos they sent of the brakes. One of the two rotors looks different than the other. Looks brand new to me. Maybe they did replace it?
They never mentioned this to me. I believe this is similar to the shim kit in the TSB on the GX550. Also included photos they sent of the brakes. One of the two rotors looks different than the other. Looks brand new to me. Maybe they did replace it?
Attachments
Last edited:
Part Numbers from the GX TSB from post 478 above........
The following is a break down from the LEXUS TSB. They specify rotors with a "Gold" dot.
Disc Front, 43512-0C040 - $86.39
Disc Front, 43512-0C040 - $86.39
Pad Kit Disc Brake, 04465-34040 - $109.32
Shim Kit Anti Squeal, 04945-0C060 - $32.96
Disc Brake Anti-Rattle Clip Set, 04947-60140 - $7.25
Brake Caliper Grease, 08887-80609 - $25.38
The following is a break down from the LEXUS TSB. They specify rotors with a "Gold" dot.
Disc Front, 43512-0C040 - $86.39
Disc Front, 43512-0C040 - $86.39
Pad Kit Disc Brake, 04465-34040 - $109.32
Shim Kit Anti Squeal, 04945-0C060 - $32.96
Disc Brake Anti-Rattle Clip Set, 04947-60140 - $7.25
Brake Caliper Grease, 08887-80609 - $25.38
For Australian owners.
Please consider filing a complaint here: https://www.toyota.com.au/support/contact-us 'make a complaint'
Don't get your hopes up - I've done the same, but haven't received a response. Regardless, I still think this is important to do, as they need to see the complaints.
Next, I'm going to give another dealership a try, and depending on their attitude towards this issue, I'll then try to communicate with Jeremie and Toyla at Corporate. Here are their contact details, should anyone else want to do the same:
Jeremie Smith - Public Affairs Manager
0436 120 310
jeremie.smith@toyota.com.au
Tayla Hartley - Senior Corporate & Lifestyle Public Affairs Specialist
0459 879 615
tayla.hartley@toyota.com.au
Please consider filing a complaint here: https://www.toyota.com.au/support/contact-us 'make a complaint'
Don't get your hopes up - I've done the same, but haven't received a response. Regardless, I still think this is important to do, as they need to see the complaints.
Next, I'm going to give another dealership a try, and depending on their attitude towards this issue, I'll then try to communicate with Jeremie and Toyla at Corporate. Here are their contact details, should anyone else want to do the same:
Jeremie Smith - Public Affairs Manager
0436 120 310
jeremie.smith@toyota.com.au
Tayla Hartley - Senior Corporate & Lifestyle Public Affairs Specialist
0459 879 615
tayla.hartley@toyota.com.au
