I should probably preface this by saying I'm pretty exasperated and disappointed with CBI/Prinsu. I'm just trying to figure out how to install these new sliders.
After waiting a month longer than they originally promised, I finally received them a few days ago. Included was a small bag of seemingly random bolts and washers. Three different size bolts: 19 silver ones, 2 smaller silver ones, and 2 large gold ones, along with their respective washers. Although the bulk of the washers seem too big for the 16 main bolts they say are needed. There was no other literature or communication, no manual or instructions included or on their website. The only thing is a 2 minute video that fails to show you where bolts are being inserted, doesn't itemize all the parts included in my shipment, etc. After calling CBI initially, they then guided me to a link to another install video for the GX550. That was a much better video, but was ultimately no help.
It seems to me that all of the bolts do NOT fit the appropriate frame holes (too small and don't contact threads), and there's no apparent hole for the larger bolt that goes through the frame.
As for CBI/Prinsu customer service... I'm stuck in a ridiculous cycle. They tell me I have the correct bolts but yet don't address why it is I have more bolts than they say I should have, or why it is they don't fit. No one seems to think it's important and despite numerous requests, they won't pick up the phone and call me. I should stick to solving the immediate problem which is why I'm reaching out to anyone that may be able to help, and may have to make my own trips to the hardware store to figure something out. I didn't bargain for this added time, effort and aggravation when I decided to order them.
Does anyone have any recent experience installing these CBI rock sliders on their Land Cruiser 250, and a 2025 '58 in particular? If so, any suggestions at all you can provide would be much appreciated.
Thank you!
After waiting a month longer than they originally promised, I finally received them a few days ago. Included was a small bag of seemingly random bolts and washers. Three different size bolts: 19 silver ones, 2 smaller silver ones, and 2 large gold ones, along with their respective washers. Although the bulk of the washers seem too big for the 16 main bolts they say are needed. There was no other literature or communication, no manual or instructions included or on their website. The only thing is a 2 minute video that fails to show you where bolts are being inserted, doesn't itemize all the parts included in my shipment, etc. After calling CBI initially, they then guided me to a link to another install video for the GX550. That was a much better video, but was ultimately no help.
It seems to me that all of the bolts do NOT fit the appropriate frame holes (too small and don't contact threads), and there's no apparent hole for the larger bolt that goes through the frame.
As for CBI/Prinsu customer service... I'm stuck in a ridiculous cycle. They tell me I have the correct bolts but yet don't address why it is I have more bolts than they say I should have, or why it is they don't fit. No one seems to think it's important and despite numerous requests, they won't pick up the phone and call me. I should stick to solving the immediate problem which is why I'm reaching out to anyone that may be able to help, and may have to make my own trips to the hardware store to figure something out. I didn't bargain for this added time, effort and aggravation when I decided to order them.
Does anyone have any recent experience installing these CBI rock sliders on their Land Cruiser 250, and a 2025 '58 in particular? If so, any suggestions at all you can provide would be much appreciated.
Thank you!
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