Sticky Fab, no response, low speed to stopped, WTH?

Still nothing.
Truly unbelievable.
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United States
03/22/2025, 1:21 P.M.
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Jacksonville, FL, United States
03/25/2025, 5:23 A.M.
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Jacksonville, FL, United States
03/26/2025, 5:20 A.M.
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took me about 4 weeks to receive some of the badges I ordered. Didnt realize it was coming out of China, not that that is an issue. The shipping was extremely slow.
 
Sticker Fab and their Sister company 21 Off-road are at least run out of the same building.

While I had bad luck with 21 Off-road, the item shipped from China and was not of good quality nor a good fit, I did have good luck with Sticker Fab (I didn't know that they were sister companies at the time).

My Sticker Fab order shipped quickly from Ft. Myers and when I had an issue, with some of the decals not adhering properly, Sticker Fab did send me a replacement without argument.
 
I've had good luck with the items I ordered from Sticker Fab. Shipping was super slow - over 3 weeks, but the items were great. I got the phone mount that snaps onto the dash to the right of the steering wheel, the thin rubber cover for the Qi charging area, the rear seatback protectors, the premium horns and Land Cruiser welcome light projectors for all 4 doors.
 
I think if there is going to be an issue, it is going to be stuff coming in from overseas.

Stuff Sticker Fab makes itself seems to ship quicker and be of better quality.
 
3/30/2025 still waiting for something to happen vs. nothing.
 
I’ve dealt with these folks on a number of occasions now, and I certainly can’t act like all I know is diehard truth, but from what I understand these guys are veteran owned and operated, and it’s essentially a family business who started in a garage. Whether that’s true or not, they are obviously a small company busting their ass to keep up with demand. I understand that we all expect a quick turnaround from any company (who hasn’t already given a lead time), but in my experience with them, they answer as soon as they can. I have also been frustrated with them on one occasion but was a decal really worth any kind of negative feelings? Not really. I’d say just try to consider the fact that these cruisers are brand new so everyone is putting in orders for vinyl of decals or badges or mudflaps or whatever, and that in itself is a huge order for a small company, but now consider they’re working with a separate manufacturer overseas? The logistics of that alone make me tired. Maybe give em a little break and assume they’re doing the best they can. It’s not the end of the world guys.
 
Your package is arriving tomorrow.​
From STICKERFAB
Scheduled Delivery​
Friday 03/28/2025
1:45 PM - 4:45 PM

Failed again, still waiting.​
 
Maybe, definite maybe,,,
Your delivery has been rescheduled.​
From STICKERFAB
Rescheduled Delivery​
Tuesday 04/01/2025
1:45 PM - 4:45 PM​
 
I’ve dealt with these folks on a number of occasions now, and I certainly can’t act like all I know is diehard truth, but from what I understand these guys are veteran owned and operated, and it’s essentially a family business who started in a garage. Whether that’s true or not, they are obviously a small company busting their ass to keep up with demand. I understand that we all expect a quick turnaround from any company (who hasn’t already given a lead time), but in my experience with them, they answer as soon as they can. I have also been frustrated with them on one occasion but was a decal really worth any kind of negative feelings? Not really. I’d say just try to consider the fact that these cruisers are brand new so everyone is putting in orders for vinyl of decals or badges or mudflaps or whatever, and that in itself is a huge order for a small company, but now consider they’re working with a separate manufacturer overseas? The logistics of that alone make me tired. Maybe give em a little break and assume they’re doing the best they can. It’s not the end of the world guys.
I did not even know that much about the company and I can see where being a small company is difficult, completely fair, but that is not the customers problem.

I have had two interactions with Sticker Fab and 21 Offroad (it seems that they are sister companies), one experience was positive and one was very negative, in both cases the company was communicative, so that is good, but in the case of 21 Offroad the product was subpar and seemed liked it might have been ordered off of Alliexpress and just dropped shipped to me, while the Sticker Fab order was far better in quality and even though the initial order had an issue, Sticker Fab made it right.
 
Maybe, definite maybe,,,
Your delivery has been rescheduled.​
From STICKERFAB
Rescheduled Delivery​
Tuesday 04/01/2025
1:45 PM - 4:45 PM​
I don't know what's going on with USPS, but my experience the last few months has not been good. My plates were mailed in mid-December and shipped via USPS, but did not arrive until the end of January. The plates just kind of seemed to get lost in the system. I'm not surprised to read or hear about others experiencing similar problems. We went a week without any mail delivery earlier this year. While the weather was bad for 2-3 days, it's like they just quit and gave up.
 
I did not even know that much about the company and I can see where being a small company is difficult, completely fair, but that is not the customers problem.

I have had two interactions with Sticker Fab and 21 Offroad (it seems that they are sister companies), one experience was positive and one was very negative, in both cases the company was communicative, so that is good, but in the case of 21 Offroad the product was subpar and seemed liked it might have been ordered off of Alliexpress and just dropped shipped to me, while the Sticker Fab order was far better in quality and even though the initial order had an issue, Sticker Fab made it right.
That’s been my experience too, I don’t know anything of this sister company or alliexperess, but stickerfab may be slow sometimes but I’ve found that when I express concerns or frustrations they always make it right, even gifting me things I didn’t purchase.
 
Your UPS Package was delivered

Package Delivery Confirmation​

Track package
Your UPS package from STICKERFAB was delivered on Monday, 03/31/2025, at 2:00 PM.

Status​

Delivered

Estimated arrival​

Mon, Mar 31
 
That’s been my experience too, I don’t know anything of this sister company or alliexperess, but stickerfab may be slow sometimes but I’ve found that when I express concerns or frustrations they always make it right, even gifting me things I didn’t purchase.
I didn't know that 21 Off-road and Sticker Fab were sister companies until I needed to reach out to 21 Off-road and it was the same telephone number that Sticker Fab uses.

Alliexpress is like a Chinese Amazon and is known to sell cheap or less expensive stuff which is of variable quality.
 
I didn't know that 21 Off-road and Sticker Fab were sister companies until I needed to reach out to 21 Off-road and it was the same telephone number that Sticker Fab uses.

Alliexpress is like a Chinese Amazon and is known to sell cheap or less expensive stuff which is of variable quality.
Gotcha, well hopefully they can streamline their process in the future, but definitely understand what these guys are pissed about. Oddly enough, I ordered I think that little cubby thing that goes on the passenger dash and then some emblems and the thing from china got here before stickerfab even sent me an email for tracking. As I’m saying this I’m realizing that’s the opposite problem than everybody else has here.
 
I’ve dealt with these folks on a number of occasions now, and I certainly can’t act like all I know is diehard truth, but from what I understand these guys are veteran owned and operated, and it’s essentially a family business who started in a garage. Whether that’s true or not, they are obviously a small company busting their ass to keep up with demand. I understand that we all expect a quick turnaround from any company (who hasn’t already given a lead time), but in my experience with them, they answer as soon as they can. I have also been frustrated with them on one occasion but was a decal really worth any kind of negative feelings? Not really. I’d say just try to consider the fact that these cruisers are brand new so everyone is putting in orders for vinyl of decals or badges or mudflaps or whatever, and that in itself is a huge order for a small company, but now consider they’re working with a separate manufacturer overseas? The logistics of that alone make me tired. Maybe give em a little break and assume they’re doing the best they can. It’s not the end of the world guys.
I live for these, "veteran owned" sob stories. They're all the same. Like, somehow you're supposed to give them a break for being terrible, as if serving is some disease or illness that gives them a built-in excuse not to send a simple email or a text/phone call back.
 
I live for these, "veteran owned" sob stories. They're all the same. Like, somehow you're supposed to give them a break for being terrible, as if serving is some disease or illness that gives them a built-in excuse not to send a simple email or a text/phone call back.
Well that post was intended to focus more on the hardships of being a small business owner, rather than the “excuse” of being a veteran. All I was trying to express is that yes, it absolutely sucks to have such a bad experience with a company, and it’s frustrating, and I’m currently experiencing this with a different company, and I’m pissed about it for sure. However, that hasn’t been my experience with stickerfab specifically and I’m sure there are others who can say the same. You don’t know the circumstances that these guys are working with. Maybe they’ve already made it right and apologized? Maybe they didn’t and this truly is a f**ked scenario for the OP. I sincerely hope not, but we don’t know, do we?

But for the record, as a combat veteran, I try and support veteran owned businesses as much as possible. But that’s your opinion man.
 
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