Radio No Sound

[Wasatch]

This has happened to me a few times as well, no sound. I reset the radio by holding the power button down for a few seconds, this allows the screen to reboot. Worked both times.

 

[rslundquist]

I'd had the issues with the speakers cutting out. The turn off/turn on fixed it for a few times. Eventually I only had sound coming out of right rear door. I was told by dealership that right rear speaker is directly wired, while the other speakers run through an equalizer. They are replacing the equalizer (that's on back order) now. I hope that fixes it.

 

[pcoblecz]

Adding this as I coudnt find any similar experiences. Drove 1800 miles last 5 days, no issues with carplay or radio sound. Last 30 minutes of the long drive was through a torrential thunderstorm, so we had turned the sound all the way to zero so we can better hear outside sounds.
Anyway, this morning out for a drive and realize there is no sound, no music, nothing. Tried turning the volume off, disconnected car play, turn on Sirius or FM, cycled car off and on again, and no sound. The radio knob message would blink when I changed modes withe a Zero on the display. The knob was non responsive.

SOLUTION: Then I used the native navigation system, speakers crackled for a fraction of a second and sound was back on. Everything was back to normal, no idea what caused it but it only came back by using the native navigation system. Which by the way I am still searching for a way to set the home address to.....

We have a similar issue. Only the FM radio sound goes out. This is the second time this happened. The first time restarting the car solved it. Went to the dealership and was told they could find any error codes. Today it happened again, only the FM radio.

 

[pcoblecz]

I had no sound from my radio out of the blue, but Amazon music from Android Car was fine. The next time I stopped and shut off the car and started it the sound was OK again for the radio. Hasn't happened since.

Next time check the AM radio. When we had this issue only the FM was affected.

 

[EOD Guy]

pcoblecz, Welcome to the Jungle!

 

[SACTOWN]

I had no sound the other day…. I just let it sit off and when i when i started it the next time it worked fine

 

[springer]

Toyota plays ignorant on electronic issues. They need to hire some experts that understand programming. they are surely lacking and frankly, they don't seem to care, not one bit - not one bit at all.

 

[pcoblecz]

Toyota plays ignorant on electronic issues. They need to hire some experts that understand programming. they are surely lacking and frankly, they don't seem to care, not one bit - not one bit at all.

A little bitter are we?

 

[springer]

A little bitter are we

A little bitter are we?

Your attempt at humor was a little sophomoric.

Was the following line from another post referring to you?
"Well proof is in the pudding folks . This forum is crowded by 99 percent morons "

 

[ultane]

We have a similar issue. Only the FM radio sound goes out. This is the second time this happened. The first time restarting the car solved it. Went to the dealership and was told they could find any error codes. Today it happened again, only the FM radio.

Welcome to the asylum.

Life is too short… Sometimes the ‘ignore’ function is needed.

 

[MAC25LC]

I have the no sound problem, been going for the last 3/4 months, no sound with carplay or radio, the music is still playing, but no sound.
Took it to the dealership, they updated the software, got ready to drive off, it happens again, Tech comes out to look and documents it. He opens case with Toyota sends all data he shows on it.
Waiting for guidance from Toyota and appointment.
About a week late on my way to town, the screen goes blank, finally turns itself back on, do what I have to in town, otw home, screen goes blank again, then comes on, let the SA and Tech know.
Get a call from SA to bring it in, Toyota and tech see a (legacy??)code in it, they are now having tech check each speaker for I believe is ohms reading, then go from there.
Tech was telling me that Toyota usually has them replace one of the main wiring harness, but he says this same problem on other models of Toyota and usually its the radio.
So waiting for a call to see what the problem is and what they are going to do.
This will be the 2nd time in the shop for the problem, 3rd time will be lemon law in Sc if they dont fix it.

 

[MAC25LC]

I have the no sound problem, been going for the last 3/4 months, no sound with carplay or radio, the music is still playing, but no sound.
Took it to the dealership, they updated the software, got ready to drive off, it happens again, Tech comes out to look and documents it. He opens case with Toyota sends all data he shows on it.
Waiting for guidance from Toyota and appointment.
About a week late on my way to town, the screen goes blank, finally turns itself back on, do what I have to in town, otw home, screen goes blank again, then comes on, let the SA and Tech know.
Get a call from SA to bring it in, Toyota and tech see a (legacy??)code in it, they are now having tech check each speaker for I believe is ohms reading, then go from there.
Tech was telling me that Toyota usually has them replace one of the main wiring harness, but he says this same problem on other models of Toyota and usually its the radio.
So waiting for a call to see what the problem is and what they are going to do.
This will be the 2nd time in the shop for the problem, 3rd time will be lemon law in Sc if they dont fix it.

UPDATE: Toyota had the Tech check the amp, it was good, so they authorized radio to be replaced, new one is $12,735.77 but of course they got a refurbished one, which is around $6K. So far, working great

 

[ultane]

UPDATE: Toyota had the Tech check the amp, it was good, so they authorized radio to be replaced, new one is $12,735.77 but of course they got a refurbished one, which is around $6K. So far, working great

$12,735.77???

 

[MAC25LC]

$12,735.77???

If you look the PN up that’s the price, tech said the refurbished ones run around 4-6K

 

[ultane]

If you look the PN up that’s the price, tech said the refurbished ones run around 4-6K

So they replaced a defective part with a ‘refurbished’ part. That just doesn’t seem right. (?)

 

[MAC25LC]

So they replaced a defective part with a ‘refurbished’ part. That just doesn’t seem right. (?)

I hear you, just glad to have a radio that I can use my apple car play on and sound

 

[URJ200]

UPDATE: Toyota had the Tech check the amp, it was good, so they authorized radio to be replaced, new one is $12,735.77 but of course they got a refurbished one, which is around $6K. So far, working great

Y'all better get out of these Prados while you still can.

 

[MAC25LC]

Y'all better get out of these Prados while you still can.

Why, every vehicle made has its problems