It's reassuring that it's in the super high volume 4runner as well, which indicates Toyota is likely certain it doesn't cause any harm. There was also a response I saw someone relay from Toyota corporate that they are aware of the issue and do not believe it causes any damage.
One thing though is that I have not noticed the rattle when revving in neutral as the video here is doing. It's present when actually moving at low speed and RPM.
This is not reassuring to me... this points to a larger failure happening at Toyota. First the 3.4l V6 (machine debris) and now the 2.4l I4 (main bearing redesign)
All Toyota corporate representatives will say there is no problem.
All FTS representatives will say there is no problem.
All legal analyst with corporate will say there is no problem.
All service managers will say there is no problem until there is recall.
Most Techs are not allowed to comment.
This is ALL by design... I was 100% naive going into this thinking Toyota would do the right thing and would never lie to my face. In my case the service manager, the FTS field rep, the corporate case owner, and the Denver region for escalations all lied to me over the phone and in writing.
You are going to hear this story over and over... The engine knocking / piston slap / engine rattle is a "Normal characteristic" of the vehicle. and there is no issue "at this time" or "at this point in time".
Well the knocking/piston slap is NOT a "normal characteristic" for ANY car. I have viewed over 20 different cases with videos of this same problem, I don't know the true scale (but this is not a one off case)... Many people really just don't know what to look for.
These are the facts from my case .
1. I have been offered a full short block replacement (but no guarantee this will even fix the problem)
2. I have extremely high levels of aluminum after the 4th oil change and break in
3. I was told directly that there was redesign the main bearings. But no other information.
The only saving grace for Toyota was they did offer a short block replacement... but this was after fighting with them for 10 months! But even with a short block replacement there is no guarantee it will be fixed.
I don't know what the long term affects of this are going to be... but engine knocking, high metal oil content and full short block replacements on 76K new SUV is not good.